who we are
Our Price Promise
Paybuddy is a young and dynamic merchant service provider dedicated to making the business-owner’s life easier by offering efficient payment solutions, state-of the-art technology and latest software solutions. We help you manage your business EASILY and EFFECTIVELY!
Let us streamline your operations and help you run your business in a smooth, efficient and cost-effective manner. We will help you keep track of your stock, know your top-performing products, eliminate theft, serve your customers faster, increase customer-retention, display or showcase your best deals, manage customer accounts, and most importantly, improve your bottom-line! We also offer funding and credit for all kinds of businesses.
Our Price Promise
We offer you the best quotes available in the card payment processing market, and we can meet any like-for-like quote. We are so sure about this, in fact, that we offer you money for your time if it isn’t so! If upon trying our service, we don’t beat your current processing fees, we give you £50 cash for your time, no questions asked.
We offer you rates as low as half of what you would find somewhere else. We also dedicate our efforts to ensure that our rates are accessible to every business type, big or small.
Our Dedication
Low Rates
Customer Support
Why We’re Trusted by so many Businesses
More Customers
By installing a credit card payment system, you are tapping directly into one of the most used forms of payment on the planet. Payment variety attracts customers because they don’t have to worry about the amount of cash they carry, and they can also buy more from you without fearing their security and carrying huge amounts of cash.
Less Overhead Cost
You pay us less than other providers to use our services. We believe in making credit card services available to every business, so even the smallest of companies will find our rates affordable. When changing to Paybuddy, you will immediately notice how much less using us costs rather than other providers.
More Profit
With our low rates, we ensure that you make a healthy profit with each transaction.Big payment fees steal away your revenue, but ours are minimal, maximising your profit once you switch to us.
No Refund Charges
Other services have transaction fees on refunds, but we realize that making you lose profit for every item a customer returns isn’t good for you, or for us, therefore, we don’t charge for refunds.
24/7 Customer Service
We offer you constant support if you use our services. Our UK-based customer support team will always be there to offer help when you need it.
Up-to-Date Terminals
We offer you the latest payment terminal technologies including contactless and applepay, at attractive rental rates.
Frequently Asked Questions
Q: How do I obtain a merchant services account with you?
A: All you have to do is contact Paybuddy and we arrange for a business advisor to assess your business and provide you with the best quote available. You can do this over the phone, on-line or our sales manager can come to your business at a time to suit you.
Q: How long does it take for the money to go into my account?
A: If you have an RBS group bank account, The standard timescale is 3 working days starting from the day after taking the transaction. It takes 3 days for non-RBS group banks. Funds will arrive as cleared with immediate effect.
Q: What happens if I need help?
A: We offer 24 hours of UK-based help desk support.
Q: What is PCI DSS Compliance?
A: PCI stands for payment card industry and has been introduced by all UK banks. This dictates how cardholder data on your merchant receipts must be handled.
All cardholder data must be stored securely and then destroyed when no longer required. You are required to complete a PCI questionnaire on an annual basis and this will protect you from any fines given by the Card Schemes.
We support your business to become PCI-compliant and we’ll guide you through the questionnaire. Please contact Dunu for further information.
Q: Are Card Terminals transaction secure?
A: All the card terminals that Paybuddy provide are PCI PTS V3-certified, which makes them the most secure on the market today.
Q: Will it cost me to leave my current supplier?
A: It depends on your agreement. There may be cancellation costs if you end your contract, however Dunu may be able to offer you a cashback payment that could cover these costs. Plus, you’ll be saving money by switching to us anyway!
Q: Can you integrate taking payment online for us?
A: Yes, we have support for this and we will help as much as we can.
Q: Is my business losing out by not accepting credit and debit cards?
A: In short, yes. In the current economic environment, most consumers are increasingly making purchases using credit and debit cards and more businesses are also now accepting them. Your business could be taking as much as 20% more if you accepted credit and debit cards.
Q: How much can I save by switching to Paybuddy?
A: It varies from customer to customer, but the savings can be anything up to 50% – even more in some cases.
Q: Can you support WordPress Drupal or any other website for taking card payment?
A: Yes, we have different methods and ways.
Q: Can you integrate taking payment online for us?
A: Yes, we have support for this and we will help as much as we can.
