Q1: How do I implement the Touchless Order and Pay system?
Q2: Is the Touchless Order and Pay app easy to set up?
Q3: Is Touchless Order & Pay expensive?
Touchless Order & Pay will only cost £5 per month. This is to cover Google and Apple store fees. However, we have a special deal with our sister company, Paybuddy (www.paybuddy.uk). Touchless Order & Pay comes absolutely free for Paybuddy customers.
Touchless Order & Pay offers the lowest transaction cost for in-app payment. We also do not charge any set up fee or any commission on orders. These offers are valid for all customers.
Q4: How do I train my staff to use Touchless Order & Pay?
Q5: Can I make changes?
Q6: Can I pause orders during working hours if I am unable to cater to more customers?
Q7: How can I accept card payments?
Q8: Can Touchless Order & Pay be integrated with our existing EPOS system?
Q9: What if I don’t have an EPOS system?
Not to worry. Touchless Order & Pay can function without an EPOS system. We can provide you with a handheld device to receive orders on (still offers all functions like managing orders, pausing orders, refunding customers, etc.).
We also offer an EPOS solution which can be integrated with Touchless Order & Pay. This will save you buying an extra device to receive your orders.
Q10: How can Touchless Order & Pay save me money?
Reduce your expenses by using our online ordering app. Pay ZERO commission on collection, takeaway or delivery. Touchless Order & Pay offers the lowest transaction cost for in-app payment. We also do not charge a set-up fee. We offer affordability without compromising on usability, quality, or security.
Touchless Order & Pay will only cost £5 per month. This is to cover Google and Apple store fees. However, we have a special deal with our sister company, Paybuddy (www.Paybuddy.uk). Touchless Order & Pay comes absolutely free for Cutpay customers.
Q11: Will customers receive a notification that their order has been received?
Yes, customers will be notified that their order has been received via email once the restaurant staff acknowledges their order in the system.
Q12: Will customers receive a notification that their request for table reservation has been received?
Yes, customers will be immediately notified that their table reservation request has been received via email. You may also send them an update about the reservation or cancel it altogether.
Q13. Do customers need to download the Touchless Order & Pay app to place orders?
Q14: Can the Touchless Order & Pay be integrated with our Website or social media platforms?
Q15: Can I analyze the data of my customers?
Q16: Can I monitor my performance?
Q17: Can Touchless Order & Pay help me market my products and services?
Touchless Order & Pay can help you market your brand in a number of ways. It offers a free Branded Mobile App, including Google and Apple store listing with your logo branding. This means your customers will be able to download your own branded app, exposing your brand to potential customers.
We will also provide you a branded QR code which will ultimately build brand awareness.
Q18: Can I take table reservations several days in advance?
Q19: Does Touchless Order & Pay Support Different Currencies, Services Charges and Payment Methods?
Q20: Is Touchless Order & Pay Available Only in Certain Geographical Regions?
Q21: Can my guests enter a discount code using Touchless Order & Pay?
Q22. Can I choose to print my orders on the bar printer or the kitchen printer?
Q23. Can multiple branches/stores be created for my business?
Q24. Can I charge a deposit to secure table reservations?
You still have a question?
If you cannot find a question in our FAQ, you can always contact us. We will answer to you shortly!